Village Firefly can ship items to most destinations. Our checkout provides help with shipping, however, if any shipping questions are not satisfactorily answered at the time of check out, we will happily assist you. Items which are professionally shipped out of state do not incur Alabama sales tax. Costs incurred for shipping are nonrefundable.
With small items we charge a shipping and packaging fee and ship UPS, Fed Ex or US Postal Service, insured. Depending on the shipper and the item, larger pieces can be blanket wrapped or crated and delivered to your door. Specific shipping needs can be handled per advance arrangement.
If an item is damaged in shipment, please hold the item, retain all boxes and packaging and call us immediately. We may ask you to provide photographs or other documentation of the damage in order to assist us in any insurance claim.